Technical Specifications

Modified on 2011/10/24 17:11 by Bill Douglas — Categorized as: FAQ

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The database resides on our servers that are located in a secured facility utilizing the following environment and development tools.

Environment

  • 2048 Bit Secure Socket Layer (SSL) encryption
  • Multi-million dollar data center with strict key-card access
  • Protected on the Internet by a Cisco® ASA Firewall
  • Nightly server backup
  • Each user is required to have their own userID and password, simultaneous logins by the same userid not allowed

Scalable, Modern Microsoft® Technologies

  • Microsoft C#.NET
  • Microsoft SQL Server
  • Microsoft IIS Server


Development Methodologies

  • Version/Enhancement tracking software used internally
  • Issue/Resolution tracking software used internally





Supported User Interfaces and Requirements

  • Users must have a valid email address which is used for their unique LOGIN ID


    The PC or laptop must have one of the following browsers installed
  • Microsoft Internet Explorer 9 (preferred for Windows 7,Vista)
  • Microsoft Internet Explorer 8 (preferred for Windows XP)
  • Microsoft Internet Explorer 7 (Supported but not preferred)


At this time we do not recommend or support any other browsers

User Support

  • Forensic Filer Support Wiki
  • Email/Phone support process
  • Scheduled enhancements based on user input