FAQ

Modified on 2011/08/31 16:36 by Bill Douglas — Categorized as: Uncategorized

Just the FAQS

FAQ-1. Is Forensic Filer compatable with both 32 and 64 bit Windows operating systems?

Yes, Forensic Filer Access can be installed on Windows XP pro, Vista, and Windows 7 32 and 64 bit operating systems.
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FAQ-2. Forensic Filer Login Error Codes and Solutions

FFLogin performs these tasks by looking in the Windows Registry for some information and by looking in the FFiler.ini file for some of the information.
PLEASE NOTE- DO NOT ATTEMPT THESE CHANGES TO THE SYSTEM REGISTRY, FFILER.INI FILE OR RE-INSTALLING FORENSIC FILER UNLESS YOU ARE FULLY AWARE OF HOW TO CHANGE THE REGISTRY SETTINGS AND HAVE THE APPROPRIATE PERMISSIONS. IF YOU ARE NOT SURE HOW TO DO THESE TASKS PLEASE Contact Us



If FFLogin is unable to obtain all of the necessary information, it will display an error message and then exit.
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FAQ-3. Error- You can not change a record because a related record is required in table DECDEMO?


The message reads- you cannot change a record because a related record is required in table DECDemo
That can sometimes happen if you have a power fluctuation in the middle of entering a case.


Here are a couple of things to do.


0. Have everyone exit FF
1. Backup the database from the UTILITIES menu
2. Got to START, ALL PROGAMS, FORENSIC FILER then seect the OPTIMIZE FORENSIC FILER DATA
3. Log back into FF and select the same case
4. Move through each tab then EXIT the case


If this does not work you could delete the case and re-enter.