Environment¶

• 2048 Bit Secure Socket Layer (SSL) encryption
• Multi-million dollar data center with strict key-card access
• Protected on the Internet by a Cisco^® ASA Firewall
• Nightly server backup
• Each user is required to have their own userID and password, simultaneous logins by the same userid not allowed
  

Scalable, Modern Microsoft^® Technologies¶

• Microsoft C#.NET
  
• Microsoft SQL Server
  
• Microsoft IIS Server
  
  

Development Methodologies¶

• Version/Enhancement tracking software used internally
  
• Issue/Resolution tracking software used internally
  

Supported User Interfaces and Requirements¶

• Users must have a valid email address which is used for their unique LOGIN ID
  
  
  The PC or laptop must have one of the following browsers installed
  
• Microsoft Internet Explorer 9 (preferred for Windows 7,Vista)
  
• Microsoft Internet Explorer 8 (preferred for Windows XP)
  
• Microsoft Internet Explorer 7 (Supported but not preferred)
  
  

User Support¶

• Forensic Filer Support Wiki
  
• Email/Phone support process
  
• Scheduled enhancements based on user input